Shipping Policy
Thank you for shopping with Orvani. We are committed to delivering your order safely and efficiently. Please review the information below regarding our shipping process.
Processing Times
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly extended during high-volume periods, promotions, or holidays.
Shipping Times
Estimated delivery times vary by location:
-
United States: 5–9 business days
-
Canada: 7–12 business days
-
United Kingdom: 6–10 business days
-
Australia: 7–12 business days
-
Rest of World: 7–15 business days
Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Shipping Fees
Shipping rates are calculated at checkout based on your location.
We may offer:
-
Free shipping on qualifying orders
-
Promotional shipping discounts during special campaigns
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update after shipment.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure the shipping address is entered correctly at checkout.
If an incorrect address is provided and the order has already shipped, we are unable to reroute the package. Additional shipping fees may apply for reshipment.
Delayed or Lost Packages
While we work with trusted shipping carriers, we are not responsible for delays caused by:
-
Customs clearance
-
Carrier disruptions
-
Weather conditions
-
High seasonal demand
If your package appears lost, please contact us at support@tryorvani.com and we will assist you in resolving the issue.